Customer Service

Head of Customer Service
Thilo Musikant

Hotline:               +49 7043 35-4389
Fax:                      +49 7043 35-4388

Closeness to the customer - a top priority for us! Efficient customer management is essential for achieving this. Our concept offers a streamlined all-round service from repair, through the necessary safety tests, service contracts, and software updates, to the repair exchange program.

Technical Service

Head of Technical Service
Marek Rast

Hotline:               +49 7043 35-1331
Fax:                      +49 7043 35-4467

Do you require any specific information on our products or technical support? Our service experts are there for you in person and will be delighted to answer your questions.

Do you have any questions about our service?

You can reach us as follows:

Monday-Thursday:  07:00 - 17:00 
Friday:                     07:00 - 16:00


In case of complaints, all the necessary information can be recorded on the form below and forwarded to us.  

Complaint Form